One-Year Warranty & Lifetime Warranty: Submit a support ticket through the Case-Mate Customer Service Portal. When a refund is given, the returned product becomes Case-Mate's property. If the product is exchanged, the replacement product becomes your property and the returned product becomes Case-Mate's property. If a defect arises and a valid claim is received by Case-Mate, at its option, Case-Mate will repair the product or exchange the product with a functionally equivalent new product. We no longer require you register your case to take advantage of the warranty. Case-Mate does not warrant and is not responsible for, any smartphone or other device made by anyone other than Case-Mate. Other than to an initial gift recipient, this warranty is not transferable. Excludes: Selfie cases, pockets, tablet cases and watch accessories.Ĭase-Mate offers a Limited Lifetime Warranty on all products sold when the Product is purchased on or through an authorized reseller in new condition with proof of purchase.Īll Case-Mate products are fully guaranteed against defects in materials or workmanship for the lifetime of the initial purchaser or initial gift recipient of the applicable Case-mate product. Lifetime Warranty on Cases and Screen Protectors purchased after. 1 Year Warranty: Case-Mate offers a One-year Warranty on all Case-Mate rings, pockets, and balloon dogs sold when the Product is purchased through an authorized reseller with proof of purchase in new condition.Ģ-Year Warranty: Case-Mate offers a Two-Year Warranty on Power Pad Wireless Chargers.
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